Return and Refund Policy

GLAMECA LLC

1. Introduction

This Return & Refund Policy explains how GLAMECA LLC handles returns, exchanges, and refunds for all orders.

2. Eligibility for Returns

Items must be unused, in original condition, and returned within 14 days of delivery.

3. Non-Returnable Items

Final-sale items, worn or damaged items, and custom products cannot be returned.

4. Return Request Process

To start a return, email support@glameca.store with your order number and reason for return.

5. Return Address

GLAMECA LLC
313 CAM ALIRE
SANTA FE, New Mexico 87501, United States

6. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

7. Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 24 hours with photos. We will arrange a replacement at no cost.

8. Refund Process

Refunds are issued to the original payment method within 7 business days after inspection of returned items.

9. Exchange Policy

Exchanges are offered for size or color changes if stock is available. Otherwise, a refund will be issued.

10. Order Cancellation

Orders can be canceled within 12 hours of purchase. After that, the order may already be processed.

11. Contact Information

Business Name: GLAMECA LLC
Address: 313 CAM ALIRE
SANTA FE, New Mexico 87501, United States
Phone: +1 (270) 551-5226
Email: support@glameca.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM