1. Overview
Glameca (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit or shop at https://glameca.store/ (the “Site”).
2. Information We Collect
We may collect the following types of information:
- Information you provide: name, email address, phone number, billing and shipping address
- Order and transaction details: products purchased, order history, and transaction records
- Payment confirmations: we receive confirmation from payment processors, but we do not store full payment card numbers
- Customer support communications: emails or messages you send to us
- Device and usage data: IP address, browser type, device identifiers, pages visited, and interactions with the Site
- Cookies and similar technologies: described in Section 6
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders, including shipping and delivery updates
- Provide customer service and respond to questions
- Send important order-related messages (receipts, shipping notices, policy updates)
- Improve the Site, products, and customer experience
- Detect and prevent fraud and maintain site security
- Comply with legal obligations and enforce our policies
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers (payment processors, shipping carriers, email service providers, analytics partners) that help us operate the Site and fulfill orders
- Legal authorities when required by law or to protect rights, safety, and property
- Business transfer parties if Glameca is involved in a merger, acquisition, or sale of assets (as permitted by law)
5. Data Retention
We retain information only as long as needed for order fulfillment, customer support, legal/tax compliance, dispute resolution, and policy enforcement. When appropriate, we delete or anonymize information.
6. Cookies & Tracking Technologies
We may use cookies and similar tools to:
- Enable essential features like cart and checkout
- Remember preferences and improve your experience
- Analyze traffic and site performance
- Support security and fraud prevention
You can manage cookies through your browser settings. Disabling cookies may impact certain Site features.
7. Your Privacy Choices
Depending on applicable laws, you may request to:
- Access certain personal information we hold
- Correct inaccurate information
- Delete certain information (subject to legal exceptions)
- Opt out of promotional emails at any time
To make a request, contact us using the information in Section 11.
8. Security
We use reasonable safeguards intended to protect your information. However, no online system can be guaranteed completely secure.
9. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
10. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Contact Information
Glameca LLC
Address: 313 CAM ALIRE SANTA FE, NM 87501, United States
Email: support@glameca.store
Phone: +1 213-487-9090
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
Website: https://glameca.store/